FAQ

Frequently Asked Questions

Eyelash extension is an advanced technique that lengthens and thickens eyelashes. They are single strands of lashes that are curved to replicate a natural eyelash. We use only quality extensions in faux mink and silk. You will feel the difference.

When applied by our skilled technicians they will look completely natural, only much longer and fuller. They will feel like your own eyelashes. We do not count lashes, we will add as many or as few as needed to create the right look for you.

We take an artisan approach with our customers and will not rush your appointment. You can expect your first appointment to take approximately 75-120 minutes. Unlike some salons we do not count eyelashes, a full set is a full set. We will use as many as are needed to create the right look for you. If you are happy, then we are happy.

When properly applied and cared for, your eyelash extensions will last for four to six weeks. Please see the Lash Extension aftercare section on how to properly care for your eyelash extensions to maximize longevity.

After your initial set of eyelash extensions you will receive instructions on how to care for them. Fills are done every three to four weeks depending on care and how quickly your eyelashes grow. An eyelash extension fill takes a shorter time to do and the prices reflect that.

Due to the natural growth cycle of your lashes you will find your natural eyelashes shed every 60-90 days as new ones grows in. We recommend getting a fill every three to four weeks to fill in lashes on the new growth.

Yes and no. Yes, your lashes can be damaged if you go to someone who was not properly trained and uses cheap products not intended for long wear. No, extensions properly applied by a certified, trained technician who uses quality products should not. Our eyelash extension application techniques and innovative aftercare ensures your lash health.

True allergic reactions do happen, but are rare. If you have developed an allergic reaction you may still wear extensions with some changes made to the aftercare process. What is more common is eye infection due to improperly washing and caring for your lashes. Waiting 24 hours to wash lashes and not washing your eyelashes the entire time you wear them are the most common causes of infections. Imagine not washing the head on your hair for weeks or months. This is the most common reason wearers lose their lashes prematurely.

Lash growth products that contain steroids change the composition of your lashes and accelerate your eyelash shedding cycle, therefore we cannot guarantee the outcome. Natural lash growth products containing peptides are wonderful and will have no adverse effect on the longevity of your extensions.

After Care

Now that you have A LASH CALL lashes take note of these tips to maintain them. With proper care and fills your eyelashes can last indefinitely.

  • Do not get your eyelashes wet for the first two hours.
  • Do not use a spa, sauna or pool for the first 24 hours. The extensions need that amount of time to properly bond.
  • Avoid pulling or rubbing your eyes.
  • Do not use eyelash curlers with your extensions. With proper application you will not need them.
  • ONLY use oil-free makeup remover.
  • Proper hygiene is very important. Please keep lashes clean by regular washing.
  • After showering avoid rubbing lashes, it’s best to blot them with a towel and let them air dry.
  • Use care when applying facial and eye creams to avoid the lash line. Too many oil-based products can break down the adhesive.